When you book a job on one of these pages, the business you are booking is responsible for your details. The Wee Office runs the booking system for them.
What we keep. Your name, mobile number, the address of the job, what you told us about it and, if you gave them, your email address and a photo of the job. We also keep any questions and answers about the booking.
Why. Only to arrange the job: to tell the business about it, to text or email you a confirmation and a reminder, and to let you change or cancel it.
Texts. You will get messages about your booking only. We do not send marketing. Reply STOP to a text from our number and the texts stop.
How long. The business you book sets how many months we keep your booking details. We count from the end of each job. When that time is up, we remove the details and notes and close the booking link. We keep your contact record while a more recent booking still needs it. After 12 months we remove message wording, sender and recipient addresses and provider error details, and remove the wording of questions and answers. A photo you sent is removed 30 days after the date of the job.
Who else sees it. The business you booked, and the services that carry the messages and hold the data for us (our text provider, email provider and hosting). Nobody else, and it is never sold.
Business owners who connect Google Calendar. We ask Google for three things only: the times you are busy (not what your events are), the names of your calendars so you can choose which ones count, and the ability to make one calendar of our own in your Google account and keep the jobs booked through us in it. We cannot add to, change or delete anything in your own calendars. We use this solely to offer customers times you are free and to show your jobs in your calendar app. We do not read your other events, we do not share this with anyone, and we do not use it for advertising or to train AI models. Our use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. You can disconnect at any time from your diary, or at myaccount.google.com/permissions, and the saved access is deleted.
Your rights. You can ask for a copy of your details, a correction, or for them to be deleted. Ask the business you booked, or email mack-3283@pionagent.com. You can also complain to the Information Commissioner's Office at ico.org.uk.